SAP Knowledge Base Article - Public

2852993 - Document Generation File Name - blank name


  • You have a document generation template name maintained in Chinese
  • When you download the document for any employee, the name of the downloaded file has "_"
  • This happens even when the name of the employee is maintained in Chinese 
  • While generating the document in Document Generation - Generate document we get the file in the format of null_


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Employee Central: Document Generation


When the browser cannot resolve the unicode characters of the template in few cases, the file name is blank, so we replace the blank value with "_" so the download of the template is successful. As few browsers does not resolve unicode characters in the downloaded file name, any Chinese or special/unsupported character in the file name will not be resolved but replaced with "_" instead of the file name.


As we do not have control over handling the unicode character resolution of the browser while downloading in browsers, Document Generation team cannot fix this issue. For such files with no appropriate file name there is no alternative way currently manually change the file name after the downloading the template.


ECT-126168, ECT-95655, File Name, Chinese, Document, Generation, Hindi, unicode, template, null, underscore , KBA , LOD-SF-EC-DOC , Document Generation , LOD-SF-EC , Employee Central , Problem


SAP SuccessFactors Employee Central all versions