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2853145 - Error #2170 : "Cannot access external data. Could not find cross-domain..." while refreshing Dashboard file

Symptom

  • Error #2170 : "Cannot access external data. Could not find cross-domain..." while refreshing Dashboard file
  • Error: Error #2170
    Connection Type: Web Service
    File URL：
    http://<Server>:<port>/BOE/portal/xxx/Xcelsius/opendoc/documentDownload?iDocID=<SI_ID>&lang=xx_xx&appKind=InfoView&xcelsiusViewAction&CELastModified=xxx
    External Data URL：http://<Server>:<port>/dswsbobje/services/XcelsiusWebServices 
  • Error : "Failed to connect to the BI platform" while trying to connect data source from Dashboard Designer


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Environment

  • SAP Business Intelligence platform 4.x (BI4.x)
  • Dashboard Designer 4.x (Dashboard 4.x)

Product

SAP ERP 6.0

Keywords

KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , How To

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