SAP Knowledge Base Article - Preview

2853197 - You are able to see objects (Tickets, Opportunities, Sales Quotes...) in the object work list (OWL) but no data is displayed when opening an object

Symptom

Your user has restricted access for some objects (for example: tickets, opportunities, sales quotes). However, you see information (such as account, territory, owner, etc.) for these objects in the relevant OWL view (i.e. Sales Quotes view). But when opening the objects (i.e. sales quotes), none of the information is displayed.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

access rights, access restrictions, tickets, opportunities, sales quotes, sales orders, object, view, Data Protection and Privacy, Personal Data Disclosure, Personal Data Removal, business role , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-SRP , Service Request Processing , Problem

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