SAP Knowledge Base Article - Public

2853205 - Learning report shows $/USD instead of the system default currency

Symptom

It is required to migrate Learning data via connector. Currency values for migrated data are shown in $, although the default currency differs (ex.: €). Item data and Learning history have been migrated without any currency value (ex.: $0).

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Migration of item data and Learning history without currency values >
  2. Settings/Defaults are in € (or other currency different from $) >
  3. Run a report including any price value for the migrated data, ex.: Learning History Report (CSV) >
  4. The report returns values in $ currency instead of the default (€).

Cause

When a connector is used to input the value of a currency, it brings the currency value set (hardcoded) on the database level. The default value in the database is USD ($). It cannot be changed. This only applies in case of 0 values. If the item has a price other than 0, the system default currency will apply.

Resolution

This is standard system behavior. To have a different system behavior, it'd be possible to have an enhancement request (KBA 2090228) created for it, where the Learning Product Management team can further review and assess the requested functionality to be considered in a future release.

Workaround: Please, refer to KBA 2602434 - Learning History Connector/Import Data > Item price/tuition not available.

Keywords

currency, default, import, data, value, system, different, differ, learning, history, report, event, usd, $ , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-IMP , Import Data Tool , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions