SAP Knowledge Base Article - Preview

2853527 - How-to: Life Cycle Status Movement for Service Tickets in SAP Cloud for Customer

Symptom

You would like to understand how the Life Cycle Status movement works for Service Tickets in the SAP Cloud for Customer system.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Status; Movement; Status Schema; Status Dictionary; Service; Ticket; Cloud for Customer; C4C; Service Request; How-to; Life Cycle Status; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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