SAP Knowledge Base Article - Public

2853555 - Background Element Application Error: Check the console log for more details - Employee Profile


When you save background element after inputting the values, an application error occurs "An application error occurred. Check the console logs for more details.".

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***


  • SAP SuccessFactors HCM Core
  • SAP SuccessFactors HCM Suite
  • Employee Profile

Reproducing the Issue

  1. Go to one background portlet, and input some values.
  2. Save
  3. Error occurs and the page freezes.



The Max. Length of "startDate" and "endDate" are configured wrongly.


Please check the Max. Length of "startDate" and "endDate" fields via BCUI or SDM and set the Max. Length number to at least more than 40.



background element; fingerprint=1b61c27a03d1a7b3cf2fd9f903416a5b7e153ac9; Fail to create background: startDate is a required field, file name , KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , How To


SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors HXM Suite all versions