SAP Knowledge Base Article - Public

2853555 - Background Element Application Error: Check the console log for more details - Employee Profile

Symptom

When you save background element after inputting the values, an application error occurs "An application error occurred. Check the console logs for more details.".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to one background portlet, and input some values.
  2. Save
  3. Error occurs and the page freezes.

Error.jpg

Cause

  1. The Max. Length of "startDate" and "endDate" are configured wrongly.
  2. The picklist value has a max-length which exceeds the max-length defined for the field in the data model/BCUI.

Resolution

  1. Please check the Max. Length of "startDate" and "endDate" fields via BCUI or SDM and set the Max. Length number to at least more than 40.
    BCUI.jpg

  2. Increase the Max. Length number above the assigned values in the picklist.

Keywords

background element, fingerprint=1b61c27a03d1a7b3cf2fd9f903416a5b7e153ac9, Fail to create background: startDate is a required field, file name , KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , How To

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions