SAP Knowledge Base Article - Preview

2853654 - "Party role XYZ is not supported for party role category Employee Responsible Party" when replicating Sales Order/Sales Quote from ERP to C4C

Symptom

Customer Order/Quote Replication from SAP ERP/ Business Suite failed in C4C with below error

Party role XYZ is not supported for party role category Employee Responsible Party

XYZ is the custom role coming from S4/ERP system


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer 1.0 integration with SAP ERP ; SAP Cloud for Customer 1208 integration with SAP ERP ; SAP Cloud for Customer 1211 integration with SAP ERP ; SAP Cloud for Customer 2.0 integration with SAP ERP ; SAP Cloud for Customer 3.0, integration with SAP ERP ; SAP Cloud for Customer 4.0, integration with SAP ERP ; SAP Cloud for Customer, integration with SAP ERP 1.0

Keywords

Employee Responsible Party, Customer Order Replication, Party Role Code, Party Role , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

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