2853893 - "An error occurred while retrieving the data locks for the visible cells" occurs when opening a story in SAP Analytics Cloud for Planning (SAC)

The following error occurs in SAP Analytics Cloud (SAC) when opening a story or input task with data locking enabled in a Planning (type) model:

• An error occurred while retrieving the data locks for the visible cells

The additional message "Not possible to enter values on unbooked cells" may occur randomly.

The browser developer tools (CTRL_Shift+I) will also show the following error:

• "You are not authorized to Read Data Locking ."messageId: "UNAUTHORIZED"

• SAP Analytics Cloud (Enterprise)

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