2853987 - XML workflow derivation is not working as expected when triggering workflows for pay components

• You have implemented XML workflow derivation and you are trying to set up a workflow to be triggered when pay components are changed.
• However this is not working as expected since in some situations the workflow is triggered as expected while in others no.

• SAP SuccessFactors Employee Central (EC) - All Versions

1. Go to an employee profile;
2. Click in Action > Chenge Job and Compensation Info;
3. Make a change or delete a pay component;
4. Note that in some cases it works and in other don't.

 Not supported.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

This is a system limitation since workflow rule doesn't support recurring pay component value comparison such as the example below:

<equal id="payComponentRecurring.pay-component" value="Base Salary" compareToNew="true"/>

 <equal id="payComponentRecurring.pay-component" value="MONCAR" compareToNew="true"/>

Workaround:

XML workflow derivation does not support evaluating recurring pay components however it does support evaluating compInfo, so as a workaround you can configure a custom field in compInfo that will be updated with any value as you determine based on changes in pay component.

See more details below:

1. define a custom field in compensation data model. set visible = both;
2. if you want this field display in UI, give RBP to this field. if no, don't give RBP;
3. define a business rule . use the base object = compensation info. if "compensation information.compensation.pay component" = xx, then set custom field = Yes(or any string you desire like: create, edit, delete), see one example of this rule below:

4. set this rule as onSave rule in compInfo;
5. in the workflow rule.xml define:

<equal id="compInfo.custom-string13" value="Yes(or any string you desire like: create, edit, delete)" compareToNew="true"/> 

For internal staff only: Please refer to the internal memo for further information

xml workflow derivation

workflow rule

KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem