SAP Knowledge Base Article - Public

2854107 - Can we change the error message in Job Analyzer when a country/currency is not supported - Recruiting Management

Symptom

Is it possible to change the error message in Job Analyzer when a country/currency is not supported?

"Sorry, these Insights are temporarily unavailable due to a technical error. Please check in again later and contact tech support if the issue persists."

kba.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Resolution

It is possible to change the error message using the Manage Languages feature. However, it is very important to point out that this message seems to be a generic message that will show up when a tab is not working. That is, when some tab is not available by some reason, this message will show up, but the message might not make sense because the cause of the error might not be related to the currency/country selected not being supported by Job Analyzer in Salary portlet. If you still would like to proceed with this change, the key to that sentence is: RCM_JOB_ANALYZER_SECTION_DOWN.

The step by step on how to do this update is described in the following KBA: 2576546 - Working with Manage Language Feature - Platform

See Also

2576546 - Working with Manage Language Feature - Platform

Keywords

job, analyzer, section, portlet, salary, not available, currency, country, not working. , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-JOB , Job Postings & Requisitions , How To

Product

SAP SuccessFactors Recruiting all versions