SAP Knowledge Base Article - Public

2854351 - Performance Issue When Loading Time Account Balance for Time Accounts with Daily Entitlements


Time Account Balance is not loading on ESS UI when future date is entered.


  • You have multiple time account types assigned to user.
  • These time account types have frequency as Daily, simulation active, and one has Entitlement as transferred configuration on daily basis.


Employee Central, Time Off

Reproducing the Issue

  1. Navigate to Time Off ESS UI > Balance Overview section > Show ALL
  2. All time types show As of today
  3. Now enter a date in the future, for example 2 / 3 months later
  4. Screen loads for a long time, and eventually "No Time Types" is displayed.


Engineering team are working on improving performance for this scenario where multiple time account types are assigned. These have daily frequency and simulation enabled, and entitlement as transferred time account types.


TIM-10909, TIM-10960, TIM-8582, future balance is not loading, time account types not displayed in balance overview , KBA , LOD-SF-EC-TIM , Time Off , Problem


SAP SuccessFactors Employee Central all versions