SAP Knowledge Base Article - Preview

2854567 - People Search is misbehaving or returning inconsistent results - SuccessFactors Platform

Symptom

When inputting a given search term in the People Search bar, or when trying to search for users, results are inconsistent, duplicated, incomplete or incorrect.


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM all versions

Keywords

people search, search user, user search, searching, duplicate results, resulting, search results, incorrect, incomplete, inconsistent, solr, index, search term, keyword, search bar, not found, users, name format, Enable the name format selected in Configure People Profile to apply globally (Global Header, Org Chart, Quickcard, People Search), Search People by Employee Central Name Fields, search index, incorrect result search , KBA , LOD-SF-PLT-SRH , Search , LOD-SF-EC , Employee Central , Problem

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