Symptom
You wish to understand why your Integration Center job is failing with errors such as:
Full exception:com.successfactors.jobscheduler.ScheduledJobExecutionException: com.successfactors.integrationbuilder.service.exception.IntegrationSFTPException: Cannot connect to sftp://abcde
at com.successfactors.integrationbuilder.service.scheduledjob.IntegrationVendorExportJob.executeJob(IntegrationVendorExportJob.java:281)
at com.successfactors.jobscheduler.jobimpl.SimpleJob.execute(SimpleJob.java:461)
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Successfactors HXM Suite - Integration Center
Cause
System Behavior
Resolution
Please test with both the SFTP Server IP of the Destination Address in Destination Settings (see below screenshot), or
the domain of the SFTP (e.g. sftp44.sapsf.com)
See all IP Destination Address for each SFTP domain in KBA :
2250792 - SFTP Public IP Addresses and URL's for Data Centres
See Also
2250792 - SFTP Public IP Addresses and URL's for Data Centres
Keywords
SFTP Server Host Address, Integration center Destination Settings
Full exception:com.successfactors.jobscheduler.ScheduledJobExecutionException: com.successfactors.integrationbuilder.service.exception.IntegrationSFTPException: Cannot connect to sftp
at com.successfactors.integrationbuilder.service.scheduledjob.IntegrationVendorExportJob.executeJob(IntegrationVendorExportJob.java:281)
at com.successfactors.jobscheduler.jobimpl.SimpleJob.execute
, KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , Problem