Symptom
For supplier invoices, you can see no approver is determined although the cost center manager is maintained.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the work center Supplier Invoicing
- Go to the view Invoices and Credit Memos
- Go to Approval tab
- Here you can see the "No approver found; task is unassigned".
Cause
The approval rule approval by cost assignment. The responsible approver is getting determined as cost center manager, however, the employee responsible for the supplier invoice is also same person due to this to avoid self-approval the rule will create an unassigned task and will not assigned to user.
Resolution
The Key user can assign the unassigned tasks from application user management and get it approved by whoever they feel is correct to approve in this situation.
Keywords
Supplier Invoice Approval,No approver found, task is unassigned,cost center manager,cost assignment , KBA , AP-SIP-SIV , Supplier Invoice , Problem