SAP Knowledge Base Article - Public

2854723 - Frequently Asked Questions on C4C Event Notification

Symptom

This Knowledge Base Article is consolidation most frequently asked queries related to C4C Event Notification

Environment

SAP Cloud for Customer

Reproducing the Issue

[Enter your Reproducing the Issue here...]

Resolution

1. Is it possible to integrate SAP Enterprise Messaging with C4C, so user can use the feature to subscribe to Odata Event Notifications as per below blog:

https://help.sap.com/viewer/bf82e6b26456494cbdd197057c09979f/Cloud/en-US/df532e8735eb4322b00bfc7e42f84e8d.html?q=cloud%20for%20customer

Answer:

Integration of C4C to SAP enterprise messages as standard scenario (like we do e.g. for Kyma integration) is not supported.

Any query related to this scenario should be forwarded to colleagues from EM as they are responsible for their documentation and should be able to explain.

Keywords

KBA , LOD-CRM-CMN , C4C: Common components , Problem

Product

SAP Cloud for Customer core applications 2002 ; SAP Cloud for Customer core applications 2005 ; SAP Cloud for Customer core applications 2008