SAP Knowledge Base Article - Public

2855330 - Error when copying goals from another template

Symptom

  • Goals are not getting copied to another template
  • The error "One or more of the selected goals cannot be copied because the category of the destination goal plan does not match"

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance & Goals

Reproducing the Issue

  1. Use the feature "Copy Goal From Other Plan"
  2. Select the goal plan name
  3. Select the goal that needs to be copied
  4. Confirm the copy
  5. Error appears upon confirming (See below error message)

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Cause

The Category ID of both templates are not the same

Resolution

  1. Download both templates and cross reference if all category IDs are the same
  2. Match the category IDs for both templates

Please do take note that these changes are done in the XML level of the goal template. This change can be done by an implementation partner or product support, please raise an case to SAP support or contact an implementation partner.

Keywords

SF , SuccessFactors, Goal Management , Goal Copy , KBA , LOD-SF-GM-TMP , Template Management , Problem

Product

SAP SuccessFactors Performance & Goals all versions ; SAP SuccessFactors Succession & Development all versions