SAP Knowledge Base Article - Preview

2855754 - Lead has active account, the active account cannot be changed

Symptom

When you are trying to change the account in a Lead(which already have an existing account) using A2X service Manage Leads, C4C system throws the below error

Lead has active account, the active account cannot be changed


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer core applications 1908

Keywords

Manage Leads, C4C Integration , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

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