SAP Knowledge Base Article - Public

2855758 - Party role XYZ is not supported for party role category 1122


Contract Replication from SAP Business Suite failed in C4C with below error

Party role XYZ is not supported for party role category 1122

XYZ is the custom role coming from S4/ERP system


SAP Cloud For Customer

Reproducing the Issue

  1. Login to Cloud for Customer.
  2. Go to Administrator workcenter.
  3. Go to General Settings view.
  4. Open Web Service Message Monitoring view.
  5. Find and open failed message with the same error


Issue is happening because the incoming payload contains below data

<PartyID>PQR</PartyID>(PQR is the Business Parter Id in the external system)

and the code list mapping of data type external code XYZ is not done with local code 1122(Role Type Contract Administrator) under PartyRoleCode data type.


Kindly create a separat code list mapping group for Contract Replication interface.

Maintain the code list mapping for data type PartyRoleCode

Map external code XYZ with local code 1122.

See Also


Employee Responsible Party, Contract Replication , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem


SAP Cloud for Customer core applications 1908