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2856163 - Connection to HANA Fails Because Incorrect OS Environment Variables are Loaded on SAP Application Server

Symptom

During managed system configuration setup, the connection from DBACOCKPIT to HANA database fails, although HANA client has been installed. You should see an error message in T-Code "ST11" like below.

B Tue Sep 24 16:40:29:831 2019
B Loading DB library '/usr/sap/SAP/DEVSAP00/exe/dbhdbslib.so' ...
M *** ERROR => DlLoadLib()==DLENOACCESS - dlopen("/usr/sap/SAP/DEVSAP00/exe/dbhdbslib.so") FAILED
"libSQLDBCHDB.so: Cannot open shared object file: No such file or directory" [dlux.c 550]
M {root-id=0012345678912345678890}_{conn-id=00123456789123456789}_1
B *** ERROR => Couldn't load library '/usr/sap/SAP/DEVSAP00/exe/dbhdbslib.so'
[dbcon.c 7086]
B ***LOG BYG=> could not load library for database connection SAP [dbds 972]
B ***LOG BZY=> unexpected return code 8192 calling DBDS [dbacds 2054]
B *** ERROR => Unexpected RC when calling dsql_connect
[dbacds.c 2055]


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Environment

  • SAP HANA, platform edition 2.0
  • SAP Solution Manager 7.2
  • Operating System Linux SUSE SLES 11.x, 12.x

Product

SAP HANA, platform edition 2.0 ; SAP Solution Manager 7.2

Keywords

KBA , HAN-DB-CLI , SAP HANA Clients (JDBC, ODBC) , BC-OP-LNX , Linux , Problem

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