2856244 - Output Channel Selection in Customer Invoice is not the expected one.

You have configured the Output Channel of Account XYZ as e-mail and you have also a maintained a rule in Output Channel Selection in Application and User Management workcenter as Printer. Your expect the system to select email when you create a customer invoice for Account XYZ but the system is selecting printer as output channel.(XYZ is the ID of the Account)

SAP Business Bydesign

Output Channel Selection; Customer Invoice Output channel; Invoice output wrong; , KBA , output channel selection , invoice output bill to party , AP-CI-CI , Customer Invoice , Problem