Symptom
Canceling Goods and Services Receipt 12345 is not possible as the "Cancel Document" button is greyed out.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the "Goods and Services Receipts" work center.
- Switch to the "Receipts and Returns" view.
- Locate and select "Goods and Services Receipt 12345."
- Observe that the "Cancel Document" button is disabled (greyed out).
Cause
If a Goods and Services Receipt has been generated from a Time Confirmation, the "Cancel Document" button will be disabled (greyed out).
Resolution
To cancel a Goods and Services Receipt, you must first cancel the related Time Recording.
Keywords
Good and Service Receipt; Cancel Document; Greyed out; Time Confirmation. , KBA , AP-GSP , Goods and Service Acknowledgement , Problem
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public