SAP Knowledge Base Article - Public

2856510 - Brand Field on Email offer letter - Recruiting Management

Symptom

What is the use of "Brand" drop down field on Offer letter?

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“

Environment

SAP Successfactors Recruiting Management

Reproducing the Issue

1. Place a candidate to "Offer" status

2. Create an Offer letter and send it as an Online offer or Email as PDF Attachment

3. Then you will see the "Brand" drop down:

2019-11-01 01_57_00-Brand Offer letter.png

Resolution

There's an enhancement after b1811 that recruiting operators should be able to see the Career site brand and the layout as drop down so that they can choose the brand and layout when sending the offer letter as PDF attachment or as an Online offer.

The Brand and layout drop down should be automatically visible when "Recruiting Marketing" and "Career Site Builder"  feature is enabled. Currently, there's no available switch to disable the Brand field when sending an Offer letter even though there's no Brand being used on an RMK career site.

See Also

2104613 - Offer Letters

Keywords

brand offer letter, brand layout, brand online offer letter, branding layout , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , LOD-SF-RCM-RMK , RMK Interface , How To

Product

SAP SuccessFactors Recruiting all versions