SAP Knowledge Base Article - Preview

2856518 - ERROR: HTTP Request Failed while viewing support incidents - SAP ONE Support Launchpad

Symptom

  • ERROR:  HTTP Request Failed (0)
  • Cannot load incidents page due to HTTPS error
  • S-User cannot view support incidents in portal
  • Errors while trying to view incidents in Incident Management application
  • User has authorizations to view and maintain incidents, but getting errors in Launchpad


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Environment

Keywords

bad request , page failed , invalid page results , incident errors , viewing incidents , Error: Loading incident data failed ! Loading data failed for model [incidentCurrentAttachmentModel] : HTTP Request Failed (0) , KBA , XX-SER-SAPSMP-USR , User Administration , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-SUP , Support Applications , Problem

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