SAP Knowledge Base Article - Public

2856674 - Payment Information for Rehire not Passed from ONB to EC


Payment Information for Rehire Onboardee not Passed from Onboarding to Employee Central

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central 

Reproducing the Issue

1. A previous employee (that did not have Payment Information before) is Onboarded, during which their Payment Information is added.

2. HR then try to complete the hire in Employee Central and choose "Rehire as New Employment" at the duplicate check.

3. Once selected the Payment Information entered during Onboarding is no longer present - Payment Information details are not passed from ONB.


This is a technical gap and so is currently expected behaviour.


SAP Development Team are currently developing an enhancement to the product to handle this scenario.

This is being developed under ECT-117813.

This is a work in progress and as such there is currently no planned delivery date. Please continue to monitor this KBA as it will be updated as soon as planned delivery date is available.


ECT-117813, payment, information, info, PAY, ONB, Onboarding, passed, blank, deleted, rehire, new, employment, Onboard, Onboardee, , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC , Employee Central , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem


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