2857189 - Error message while using filter on variable pay worksheet

"An application error occurred. Please try again later, or notify support" (with error information - error ID, timestamp) when accessing the filters on variable pay form.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP SuccessFactors HCM Core
• Talent Management 
• Variable Pay

Navigate to variable pay worksheet. Click on filters and the following error appears :

Check the splunk logs with the error ID to show :

java.lang.NullPointerException: while trying to invoke the method com.successfactors.compensation.bean.CompRatingSourceBean.getScaleList() of a null object loaded from local variable 'sourceBean'

Rating scale or rating source is missing or not configured correctly.

Check the bonus calculation equation used. Eg : Formula 5 - base * (business performance + team performance + individual performance) is used. There is no rating-source configured for the team.

• Delete the existing worksheets of this template.
• Add team rating source via UI or template xml.
• Re-run bonus calculation and launch worksheets.
• The newly created worksheets should work correctly.

variable pay form filter error, worksheet filter error, VRP-8209, filter application error, success factors , KBA , LOD-SF-VRP-FRM , Forms & Templates , Problem

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Suite all versions