SAP Knowledge Base Article - Preview

2857244 - ERROR CODE INS00013

Symptom

 NOTE: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

  • You have encountered the below error code and/or error message in your application, workflow or log/trace. 
  • ERROR CODE - INS00013  [Example: INS 00013 - Either the remote CMS cannot be reached, or the logon credentials are incorrect. INS00013]
  • This Knowledge Base Article (KBA) tries to address your error by providing you with proven solutions to resolve this situation.
  • The notes and kbas mentioned in this note have been thoroughly reviewed and improved where required by the experts in this topic area.


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Environment

    • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2 / 4.3)
    • All supported Operating Platforms.

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

INS, INS00013, CMS connect, sapbi, emkba, bi, platform, 4.x, 4.0, 4.1, 4.2, 4.3, Error, code, remote CMS, logon credentials , KBA , emkba , ins00013 , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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