Symptom
Configure People Profile displays "Error occurred", with errorID: errorId=9a240e0f-e5f0-4519-85bf-b8fe73226ef1 AND fingerprint=047139855fa84166fc8a138d372d8a3388c4f46d
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors People Profile
Reproducing the Issue
- Go to Configure People Profile, "Error Occurred" pop up box displays;
- Check General Settings > Name Format or Legal Entity are missing for some elements.
Cause
Description for Name Format or legal entity name format is mandatory in Manage Data.
Resolution
- Go to Manage Data;
- Search for the Name Format or Legal Entity. Make sure that there is description for it;
- If none, click on Take Action, and populate the description.
Keywords
Application Error, Configure People Profile, Error Occurred, 047139855fa84166fc8a138d372d8a3388c4f46d, 9a240e0f-e5f0-4519-85bf-b8fe73226ef1, Manage Data, Legal Entity, Name Format , KBA , LOD-SF-EP-CPP , Configure People Profile , Problem