SAP Knowledge Base Article - Public

2857303 - Account Team and Relationships Removed After Inbound Business Partner Update

Symptom

After BusinessPartnerReplicationIn message processed for the account ABC (ABC represents the account ID) all sales area independent account team and relationships are removed of the account.

Environment

SAP Cloud for Customer

Cause

By default, in the payload the 'salesArrangementListCompleteTransmissionIndicator' is sent as 'true', which causes the removal of the data.

Resolution

In 1911 a new attribute 'salesArrangementIndependentPartnerFunctionListCompleteTransmissionIndicator' is introduced. If you set this to 'false' in the middleware, the sales area independent account team and relationships aren't deleted anymore.

Keywords

Account Team, Remove, Integration, ERP, Relationship, Partner Functions , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer core applications 1908