Symptom
You compared the standard report User Logon Activity (technical ID COD_USER_LOGON_ANA_Q0001) with the report User Logon Details (technical ID CCARUSRLOG) and it shows different login data for a specific user.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the work center Business Analytics and the view Design Reports.
- Show All and search for the report User Logon Activity (technical ID COD_USER_LOGON_ANA_Q0001).
- Enter the end user you would like to check and select a value for the characteristic Logon Date.
- Run the report and make sure that the characteristic Logon Date is added to the report view.
- Go to the work center Business Analytics and the view Design Reports.
- Show All and search for the report User Logon Details (technical ID CCARUSRLOG).
- Enter the same user you checked in the report above and select a value for the characteristic Logon Date.
- Run the report and make sure that the characteristic Last Logon Date - UTC is added to the report view.
- You will notice that the reports show different logon data for that specific user.
Cause
There is additional data for this user stored in the report User Logon Details that is not available in the other report.
Resolution
The report User Logon Details stores the logon data for your oData calls in addition to the logon data from the standard UI. This explains the difference in reporting and it is the expected system behaviour at the moment.
See Also
Please also note that the time information shown in report User Logon Details (ID CCARUSRLOG) is in UTC time format (for example characteristic Last Logon Time).
Keywords
User Logon Activity; User Logon Details; log on data; end user; wrong data; number of logon; UTC time format; Last Logon Time , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To