SAP Knowledge Base Article - Public

2857526 - DRTM for Workflows Report in SuccessFactors Employee Central

Symptom

All Workflows are displaying in the Workflow Purge Preview Report even if not within the retention time. The Process time column displays “To Be Purged”

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Run Purge request
  2. Download Preview report
  3. See all workflows showing as "To Be Purged" 

Resolution

  • This is expected.
  • You can see from the "Purge Summary" column below "all/completed workflows = 0", meaning there are no matched workflows found, even if it said "to be purged" in process status.
  • "to be purged" will always exist in a preview report, even if there are no workflows found.
  • Whether we will purge workflows or not depends on the number of all/completed workflows.
  • If "all/completed workflows = 1" for example, it means we will purge these workflows. Otherwise no workflow will be purged.

drtm pic.png

See Also

KB article 2628645 - How to set up Workflow Purge via Schedule job for DRTM Workflows

Keywords

sf, success factors, EC, work flow, purge, Audit, Report, Preview Report , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

Product

SAP SuccessFactors Employee Central all versions