Symptom
Error: The effective from date of this enrollment cannot be outside of the benefit schedule period when enrolling for Benefit
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central
- Global Benefits
Reproducing the Issue
- Login to instance and go to user profile > Benefits
- Benefit Schedule Period is configured as per the below screenshot
- Enroll user to Benefit
- Notice the Request date is considered as today's date and effective date is as per the Benefit schedule period > Enrolment Effective From date
- Save enrollment
- Error: The effective from date of this enrollment cannot be outside of the benefit schedule period when enrolling for Benefit
Cause
Value Type Resolver for Effective date is incorrect.
Resolution
- Go to Manage Configuration UI > Search for the UI that is being used for enrollment
- Edit "Effective date" field and check Value Type Resolver
- Value Type Resolver should be configured as effectiveStartDate
Incorrect:
Correct:
Keywords
Benefit effective date, value type resolver, benefit enrollment error, The effective from date of this enrollment cannot be outside of the benefit schedule period, enrollment outside schedule period error , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions