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SAP Knowledge Base Article - PublicSymptom
After an upload of a new profile Photo, the Search Photo does not match the Profile Photo.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
Upload a new profile Photo;
Checking the profile photo;
Then search the updated employee and the photo is different.
Cause
Cache issue.
Resolution
Try to reproduce the issue in a different browser and perform a cache refresh.
Follow KBA 2087463 - How to Diagnose Browser Issues for the BizX Platform for instructions on the refresh.
Keywords
SuccessFactors, Employe Profile, Profile Photo, Search Photo, Upload Photo, Cache Refresh, UI Photo, Edit Profile Picture, different photo, wrong photo, search and header photo, profile picture , KBA , LOD-SF-EP-PHO , Photo Management , LOD-SF-EP-HED , People Profile Header Ribbon , Problem
Product
Attachments
| Profile Photo not matching.jpg |
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