Symptom
Unable to forward candidate to colleague with total attachment file size more than 5MB.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
-
Go to Recruiting.
- Select the candidate.
- Click on Take Action.
- Forward to Colleague.
- Add the User to whom the Candidate needs to be forwarded.
- Check the option to Attach Resume and Cover Letter.
- Error occurs.
Resolution
- This is expected behavior. Currently file-size for RCM attachments supported is 5MB.
- Since this is a current system behavior, we encourage to raise an enhancement by clicking here.
See Also
2090228 - How to submit enhancement requests for SAP SuccessFactors products
Keywords
file, size, attachment, forward, colleague, maximum, resume, cover, letter , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem
Product
SAP SuccessFactors Recruiting all versions