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SAP Knowledge Base Article - PreviewSymptom
You notice that a Service Ticket allows data to be saved despite a message that is configured as Error via the Message Severity Configuration is displayed.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Tickets; Message Severity; C4C; Service Request; Service; Error; Saving; Save; Configuration; Opportunities , KBA , LOD-CRM-SRP , Service Request Processing , How To
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