SAP Knowledge Base Article - Public

2858357 - HR Manager is unable to start a manual Offboarding/Onboarding process - Onboarding 1.0

Symptom

The HR Manager is unable to create a new Onboarding / Offboarding process manually.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP Successfactors Onboarding 1.0

Reproducing the Issue

  1. Assign the HR Manager Role to some user;
  2. Go to Onboarding  > Process and try to start a new process Or
  3. If you go to Onboarding Dashboard the Create activity button will not be visible.
    MessageReceivedBy_HRManager.jpg

Cause

 Onboarding application is working as designed.

Resolution

 The ability to initiate processes is provided by the 'Hiring Manager' role and not the 'HR Manager' role.

Keywords

HR, Manager, Manual, Process, Onboarding, Offboarding , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding