Symptom
Sentiment Analaysis Tracking doesn't appear for Ask HR and it doesn't seem to track tickets created by email.
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Environment
Employee Central - Service Center
Cloud for Customer - Service Portal
Product
SAP SuccessFactors Employee Central Service Center all versions ; SAP SuccessFactors Employee Central all versions
Keywords
Sentiment Analysis, Sentiment Analysis Tracking, Ask HR , C4C, Cloud for Customer, Employee Central Service Center, Service Center , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , LOD-CRM-PRT-SRV , Service Portal , Problem
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