SAP Knowledge Base Article - Public

2858769 - Name of Job Relationship User is Blank


You are not able to see HR Manager Name (or Name of other relationship)  in Job Relationships portlet.

However we are able to see the name is Edit mode or while running a report.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


 Employee Central - Job Relationships

Reproducing the Issue

  1.  Go to Job Relationships
  2. The name is missing beside the user:



  • The Personal Information for the Job Relationship User is missing


  •  The Personal Information have been changed so that the effective date is out of scope.

For example: The Job Relationship is supposed to be between 01/01/2018 to 31/12/2018 however matching period is missing in the Personal information of the Job Relation User.


Please ensure that the The Personal Information of the Job Relationship User is updated and valid for the period for which the Job Relationship is set.



Job Relationships Name, User, Personal Information, Missing Name, User not updated , KBA , LOD-SF-EC-JOB , Job Information , Problem


SAP SuccessFactors Employee Central all versions