SAP Knowledge Base Article - Public

2858769 - Name of Job Relationship User is Blank

Symptom

You are not able to see HR Manager Name (or Name of other relationship)  in Job Relationships portlet.

However we are able to see the name is Edit mode or while running a report.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

 Employee Central - Job Relationships

Reproducing the Issue

  1.  Go to Job Relationships
  2. The name is missing beside the user:

issue.jpg

Cause

  • The Personal Information for the Job Relationship User is missing

After.jpg

  •  The Personal Information have been changed so that the effective date is out of scope.

For example: The Job Relationship is supposed to be between 01/01/2018 to 31/12/2018 however matching period is missing in the Personal information of the Job Relation User.

Resolution

Please ensure that the The Personal Information of the Job Relationship User is updated and valid for the period for which the Job Relationship is set.

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Keywords

Job Relationships Name, User, Personal Information, Missing Name, User not updated , KBA , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors Employee Central all versions