Symptom
You are not able to see HR Manager Name (or Name of other relationship) in Job Relationships portlet.
However we are able to see the name is Edit mode or while running a report.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
Employee Central - Job Relationships
Reproducing the Issue
- Go to Job Relationships
- The name is missing beside the user:
Cause
- The Personal Information for the Job Relationship User is missing
- The Personal Information have been changed so that the effective date is out of scope.
For example: The Job Relationship is supposed to be between 01/01/2018 to 31/12/2018 however matching period is missing in the Personal information of the Job Relation User.
Resolution
Please ensure that the The Personal Information of the Job Relationship User is updated and valid for the period for which the Job Relationship is set.
Keywords
Job Relationships Name, User, Personal Information, Missing Name, User not updated , KBA , LOD-SF-EC-JOB , Job Information , Problem