Symptom
- Intermittently reports load slowly
- The load time was ~5 minutes in this case, on approximately 1 in 10 of the attempts to open the report
- In an end to end trace, these functions are the delay:
2019 09 17 10:59:14:718|RepositoryProxy_SessionRegistry:initBICommentaryService: 2:30.503
2019 09 17 10:59:24:717|dgDocument:ProcessCommentCommands: 2:40.504
- Additionally, you will intermittently see errors in the logs following these attempted queries:
2019 09 16 09:29:58.962|arralistVal:[0, LIUjasjMerbSk_2lP0] query:SELECT CommentID,DocId,CommentText,UserCuid,UserName,LastModifiedUserCuid,LastModifiedUserName,
CreationTimeStamp,LastModifiedTimestamp,LogicalReportId,ContextCommon,AppName,AppContext,AppDatapath,OptionKey1,OptionKey2,OptionKey3,OptionKey4,Hidden
FROM COMMENTARY_MASTER where Hidden=? AND DocId= ? ORDER BY CreationTimeStamp ASC
2019 09 16 09:30:11.103|EnterpriseSession: dispose(): aps=HOSTNAME:6400,cluster=@CLUSTERNAME,userInfo=(UserInfo: username=GenericUser,userID=9991111,userDesc=,auth=secWinAD),
uri=osca:iiop://HOSTNAME:6400;SI_SESSIONID=PLACEHOLDERSTRING,SI_TENANT_ID=0
Read more...
Environment
- SAP BusinessObjects Business Intelligence Platform 4.2
- Web Intelligence HTML interface
- Commentary Database is not set to use Audit Database
Product
SAP BusinessObjects Business Intelligence platform 4.2
Keywords
KBA , BI-RA-WBI , Web Intelligence , Problem
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