- User is tries to use the SAP Contact Center Communications Panel (CP) within C4C Live Activity panel
- Some futures don't work well like:
- The user could also face issues trying to logon to the Widget
- If you use the CP outside of the C4C (launching directly https://[Your_AgentVu_FQDN]/ecf/[version]/communicationpanel/embedded.html) then all works.
- Similarly, the implementation could be using Sinch Contact Pro
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications panel, integration, C4C, ECF, telephone, buttons inactive, ECF , KBA , allowlist , inclusion list , CRM-CCI , Contact Center Infrastructure , Problem
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