SAP Knowledge Base Article - Public

2858951 - Internal Candidates are not receiving Email Campaigns - Recruiting


  • Internal candidates are added to the email campaign via talent pool or other methods, yet when the email campaign is sent, they do not receive the email.
  • Only external candidates are receiving email campaigns.


  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing


Email Campaigns to Internal Candidate are now supported since the latest release.

See Adding a Candidate to an Email Campaign for more information on how to enable.


SF, Success Factors, RCM, RMK, Marketing Consent, Hear more about career opportunities , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem


SAP SuccessFactors Recruiting all versions