SAP Knowledge Base Article - Public

2859043 - Manage Login Accounts tool


  • Q&A on "Manage Login Accounts" feature.
  • How to enable Mange Login Accounts?
  • What is Manage Login Accounts page?
  • How to update the data in Manage Login Account page?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central


What is Manage Login Accounts page?

It is a new feature introduced on b1911 system release as a way to decouple accounts from users universally, meaning that a person can have multiple users but only one login account. The login account is active as long as the person has at least one active user. The "Manage Login Accounts" admin tool allows you to view users login account information, including login name and login method, and change the login account if necessary.


More information on how to use the tool, please refer to SAP Help Portal page: Managing Login Accounts.

How to enable Mange Login Accounts?

Please, access the guide Login Account.

How is the Login Account data created?

Login Account data is created along with the first user creation. The data is the similar with first user: login name = username, link to person, and so on.

Why do I see blank data on Manage Login Account page?

When customer admin imports user data with blank data such as login method or login locate, the account data will also be blank.

Which types of data is used by Manage Login Account page?

Manage Login Account page consumes 3 kinds of entities/tables: Person, Account, and User.

    • Person: Person ID, full name
    • Account: login name, login method, locale
    • User: username, Primary Assignment

How to update the data in Manage Login Account page?

Introduced on 2H 2021 release (item PLA-25355) - now you can update Account details via Manage Login Accounts page.

Further information can be found here -> Edit Account Details on the Manage Login Accounts Page

NOTE #1: You can only change an employee's login account in the Manage Login Account page when the employee has more than one users.

NOTE #2: The login method specified in a login account works only when your company has enabled Partial Organization SSO.

How to update password related settings while changing the login account?

       Introduced on 1H 2022 release (item PLA-28235) - now you can update Password  details via Manage Login Accounts page while changing the login account.

       Please see the KBA for more details on it  -> 3182529 - [H1 2022] Password-related settings of the login account for multiple employment - SuccessFactors Platform

Can we update Language settings for all account at once incase of multiple employments?

       Yes its possible from 1H 2022 onwards ,Please see  reference KBA : 3189236 - [H1 2022Language Preference for Multiple Employments - SuccessFactors Platform

See Also

 Edit Account Details on the Manage Login Accounts Page


manage login account, enable account decoupling, decouple account from user, decouple users, linked account, user login information, PLA-8665 , PLA-25355, language preference , password-related settings for the multiple employment , KBA , LOD-SF-PLT-MLA , Manage Login Accounts , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions