2859043 - Manage Login Accounts tool

• Q&A on "Manage Login Accounts" feature.
• How to enable Manage Login Accounts?
• What is Manage Login Accounts page?
• How to update the data in Manage Login Account page?

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Central

What is Manage Login Accounts page?

A login account stores the information that can be used for authenticating users when they log into a system. It includes information such as login name, login method, and login locale. You can manage login accounts using the Manage Login Accounts tool. The login account is active as long as the person has at least one active user. The "Manage Login Accounts" admin tool allows you to view users login account information, including login name and login method, and change the login account if necessary.

More information on how to use the tool, please refer to SAP Help Portal page: Managing Login Accounts.

How to enable Manage Login Accounts?

Please, access the guide Login Account.

What are the prerequisites to use Manage Login Accounts?

To access the tool, grant the permission Manage User > Manage Login Accounts

To search for users, grant the permission Manage User > Employee Export

How is the Login Account data created?

Login Account data is created along with the first user creation. The data is the similar with first user: login name = username, link to person, and so on.

Why do I see blank data on Manage Login Account page?

When customer admin imports user data with blank data such as login method or login locate, the account data will also be blank.

Which types of data is used by Manage Login Account page?

Manage Login Account page consumes 3 kinds of entities/tables: Person, Account, and User.

• Person: Person ID, full name
• Account: login name, login method, locale
• User: username, Primary Assignment

How to update the data in Manage Login Account page?

You can update Account details via Manage Login Accounts page.

Further information can be found here -> Updating Login Account Details

NOTE #1: You can only change an employee's login account in the Manage Login Account page when the employee has more than one users.

NOTE #2: The login method specified in a login account works only when your company has enabled Partial Organization SSO.

NOTE #3: There should be no automatic change to switch Login Account to a different User ID.

How to update password related settings while changing the login account?

       Introduced on 1H 2022 release (item PLA-28235) - now you can update Password  details via Manage Login Accounts page while changing the login account.

       Please see the KBA for more details on it  -> 3182529 - [H1 2022] Password-related settings of the login account for multiple employment - SuccessFactors Platform

Can we update Language settings for all account at once in case of multiple employment?

       Yes its possible from 1H 2022 onwards ,Please see  reference KBA : 3189236 - [H1 2022] Language Preference for Multiple Employments - SuccessFactors Platform

Enhancements to Email Notification of Reset Login Account Passwords in 1H 2023 Release 

After we reset passwords for login accounts using the Manage Login Accounts admin tool, we receive an email notification on password reset status. We've enhanced the name of the email notification from Reset User Passwords Status to Reset Login Account Passwords Status. Refer the help guide : Link

In 1H 2024 Release, we have Enhanced the Layout of Manage Login Accounts and made significant improvements to the design of the Manage Login accounts admin tool​.

The message strips were repositioned from beneath to the above the search boxes and have updated the column titles, Login methods, with a tooltip.
Help guide :  Link

In 1H 2025 Release, you can now view the "Account Types" for login accounts. It supports the following values: EMPLOYEE, ONBOARDEE, EXTERNALLEARNER, EXTERNALRATER and ALUMNI.

Note: If the login name field for users cannot be found in manage login accounts, use this KBAfor Check Tool: 3396997 - [H2 2023] User Account management check tool enhancement - SAP for Me

Updating Login Account Details
Managing Login Accounts
New Account Type Column in Manage Login Accounts
3396997 - [H2 2023] User Account management check tool enhancement - SAP for Me

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions