SAP Knowledge Base Article - Public

2859054 - Notification retention and purge


  • How long are bell notifications retained in the system?
  • How to extend the time period for notification retention?


SAP Successfactors HXM Suite


  • Notifications on the global header bar, or bell notifications, are only kept for 30 days.
  • Notifications older than 30 days are automatically purged.
  • Extension of time period is possible upon request.

NOTE: Please raise a ticket to LOD-SF-PLT for extension of time period requests.

For Support: Please see internal memo on how to extend time period.

Additional information on the number of notifications the system purges:

  • maximum value is 50,000,000
  • the default value is 1,000,000

See Also

KBA 2470098 -  How to Clear Notifications in Bell Icon


bell notification, history, retention, purge, retain, 30 days, global header , KBA , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-PLT , Platform Foundational Capabilities , Product Enhancement


SAP SuccessFactors HXM Suite all versions