Symptom
- How long are bell notifications retained in the system?
- How to extend the time period for notification retention?
Environment
SAP Successfactors HXM Suite
Resolution
- Notifications on the global header bar, or bell notifications, are only kept for 30 days.
- Notifications older than 30 days are automatically purged.
- Extension of time period is possible upon request.
NOTE: Please raise a ticket to LOD-SF-PLT for extension of time period requests.
For Support: Please see internal memo on how to extend time period.
Additional information on the number of notifications the system purges:
-
maximum value is 50,000,000
-
the default value is 1,000,000
See Also
KBA 2470098 - How to Clear Notifications in Bell Icon
Keywords
bell notification, history, retention, purge, retain, 30 days, global header , KBA , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-PLT , Platform Foundational Capabilities , Product Enhancement
Product
SAP SuccessFactors HCM Suite all versions