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2859138 - Replace Service Definitions - Error executing refresh task 00000000XX for the service definition

Symptom

Replace Service Definition show Error:
"Error executing refresh task 00000000XX for the service definition"

solman_setup_error.png

In the job log for job SMSETUP_ AGS_SERV_DEF you see following message text uncoded:
"!!! Error refreshing service definitions from destination SAP-SUPPORT_PORTAL"

job_log_error.png

In the log of Refresh service definitions at SDCCN:
"Error refreshing service definitions from destination SAP-SUPPORT_PORTAL
> Please check Service Definitions in source system SAP-SUPPORT_PORTAL
> New Service DEfinitions are inconsistent, too."

sdccn_error.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SDCCN, service definitions, SAP-SUPPORT_PORTAL, Solution Manager, SMSETUP_ AGS_SERV_DEF , KBA , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , SV-SMG-SDD , Service Data Download , Problem

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