Symptom
Email Layout is not being displayed in Career Site Builder after enabling "Use CRM" option through Career Site Builder.
Environment
- SAP SuccessFactors Recruiting Marketing (RMK) - All versions
- Career Site Builder
- Candidate Relationship Management
Reproducing the Issue
- In Career Site Builder go to Settings
- Select Site Configuration
- Enable "Use CRM" option
- Save
- Select Layouts
- You are not able to see Email in the menu
Resolution
If the email layouts option does not appear straight away, please try to refresh the page. The CSB switch does the same thing as the CMD switch so support is not required to enable CRM.
Keywords
email layout, displaying, displayed, use crm, csb, career site builder , KBA , LOD-SF-RMK-CRM , Data Capture Form, Email Layout, Email Campaign , Problem
Product
SAP SuccessFactors Recruiting all versions