Symptom
Is it possible to download the information under "System / Monitor / System usage by Storage" > "Storage Use by User" in SAP Analytics Cloud (SAC)?
Environment
- SAP Analytics Cloud
Reproducing the Issue
- Log in to SAC with an administrative user
- Open "System / Monitor / System usage by Storage" > "Storage Use by User"
- The table shows limited information
- There is no download button nor further information on how to access this data to filter it or see the data about user storage usage in full.
Cause
There is a known limitation in the "system usage by user" chart. The chart cannot display all user names due to space constraints, if a tenant contains a large number of users.
Resolution
Since this is a known limitation that has no direct solution in the "system usage by user" chart, customers are advised to create their own reports.
A workaround like this has been published in KBA 2861667
Alternatively, you may log your preference with our developers via the Adopt and Influence Portal: https://influence.sap.com/sap/ino/#/campaign/884 as per 2424376 - How to create an enhancement request for SAP Analytics Cloud?
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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