SAP Knowledge Base Article - Public

2859545 - How to Synchronize Tasks From Lotus Notes to C4C Cloud for Customer

Symptom

You want to synchronize the Tasks from Lotus Notes to C4C

Environment

SAP Cloud for Customer

Resolution

  1. Create a Task in Lotus notes.

  2.  Click on the Task.

  3.  Then right click on Task and select Add task to SAP.

  4.  If auto sync is not enabled explicitly click on sync now.

  5.  Once sync is completed task will be visible in C4C and in lotus notes category for task will be set as SAP CRM.

Keywords

KBA , LOD-CRM-GW-LN , Lotus Notes , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1911