Symptom
Initiate Onboarding notification is sent when recruiters mass initiate onboarding
Environment
SAP SuccessFactors Recruiting
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Enable Mass Initiate Onboarding feature
- Mass Initiate Onboarding in RCM
- Notifications are sent to recruiters with the below generic message:
Onboarding has been initiated for X candidates. Please find the details below:
Onboarding initiation was successful for X candidates:
Candidate ID |
Candidate Name |
XXXXX |
SAPTest Name1 |
XXXXX |
SAPTest Name2 |
XXXXX |
SAPTest Name3 |
Please do not reply to this email. If you have any questions regarding this email please contact SuccessFactors Customer Success. To access the Customer Portal and log a case please login via the Customer Community (http://community.successfactors.com). Please note that only authorised administrators of the SuccessFactors application may log cases with SuccessFactors Customer Success. Copyright © 2019 SuccessFactors, Inc. All rights reserved. These online services are SuccessFactors confidential and proprietary and for use by authorised SuccessFactors customers only.
Cause
Once the Mass Initiate Onboarding feature is enabled, the Mass Initiate Onboarding job runs in the backend and sends the notification to the recruiters.
Resolution
This notification is associated to the Mass Initiate Onboarding in provisioning > monitor jobs and has no separate settings where the notification can be deactivated.
Please submit an enhancement request if the notification needs to be separated from the Mass Initiate Onboarding job in provisioning.
You may refer to 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products.
See Also
Keywords
Mass Initiate Onboarding, Monitor Jobs, Mass Initiate Onboarding job, Initiate Onboarding Notification , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-OBD , Onboarding , Product Enhancement