SAP Knowledge Base Article - Public

2859714 - Custom Field Is Not Present In The Import Template


 Custom field is not present in the import template.


SAP SuccessFactors Employee Central - Personal Information

Reproducing the Issue

  • New custom field is created in the personal information.
  • The field is visible in the Employee's Personal Infomration portlet.
  • The export of Personal Information template from Admin Tools -> Import employee data, do not have the field.


  • Navigate to Manage Business Configuration.
  • Click on 'details' of the custom field created.
  • Set the allow Import to 'Yes'.


Allow Import Custom field Import template BCUI Manage Busienss Configuration , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1908