SAP Knowledge Base Article - Public

2859973 - Error messages in Time Sheet UI or unable to turn on Time Sheet, Time Tracking, CICO

Symptom

One of below error messages is displayed on Time Sheet UI

  • You are only supposed to record your absences
  • Record for entity TimesheetSummary with key TimesheetSummary/assignmentId=****,TimeSheetSummary/shiftDate=**** does not exist. Please check the key value.

or

The EC Time Sheet, Time Tracking, or Clock In Clock Out features become disabled automatically soon after the enablement of them from provisioning.

Environment

  • SAP SuccessFactors Employee Central - Time Sheet
  • SAP SuccessFactors Time Tracking

Cause

The below features are enabled in the system together at the same time, which is wrong.

  • Time Off
  • Time Off for Leave of Absence Only
  • Time Sheet

cause.JPG

Resolution

Only the three following combinations of activation settings are supported in Time Management on SF:

  • Activate Time Off (Time Off for Leave of Absence Only & Time Sheet are inactive)
  • Activate Time Off and Time Sheet (Time Off for Leave of Absence Only is inactive)
  • Activate Time Off and Time Off for Leave of Absence Only (Time Sheet is inactive)

It is not possible to activate Time Off for Leave of Absence Only and Time Sheet together.
Time Sheet can only be activated in conjunction with Time Off.
Time Tracking requires Time Sheet as prerequisite, and Clock In Clock Out requires Time Tracking as prerequisite.

See Also

3345545 - SAP SuccessFactors Time Tracking - Provisioning Configuration Changes

Keywords

Time Sheet, You are only supposed to record your absences, Time Sheet feature not enabled, tms, ttr, enable, activate, disable, deactivate, Record, entity, TimesheetSummary, does not exist, CICO, clock, in, out, value, key, provisioning, settings, sheet, attendance, management , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-EC-TIM , Time Off , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions