SAP Knowledge Base Article - Preview

2860025 - Error in Sales Document: "Item XX: Product ABC not valid; it is not released for use"

Symptom

When opening a sales document e.g. a customer return XYZ (XYZ represents the ID of the return) you get the following error message:

"Item XX: Product ABC not valid; it is not released for use" (XX represents the ID of the line item and ABC represents the ID of the product).


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Customer Return, not valid; it is not released for use, Retoure, , KBA , AP-CRP-CR , Customer Return , Problem

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