2860025 - Error in Sales Document: "Item XX: Product ABC not valid; it is not released for use"

When opening a sales document e.g. a customer return XYZ (XYZ represents the ID of the return) you get the following error message:

"Item XX: Product ABC not valid; it is not released for use" (XX represents the ID of the line item and ABC represents the ID of the product).

SAP Business ByDesign

SAP Business ByDesign all versions

Customer Return, not valid; it is not released for use, Retoure, , KBA , AP-CRP-CR , Customer Return , Problem

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Visit SAP Support Portal's SAP Notes and KBA Search.